Customers facing this issue should create new TXT files for which the issue occurs by typing out the content manually and saving it with the same name as the original file. The issue fix "SD-98985" has been reverted. SD-103006 : Custom triggers are not working if their action contains a script that has non-ASCII characters after upgrading to build 13001.SD-102900 : While replying/forwarding a request from the request details page, the cursor goes missing after changing the reply template.SD-102891 : On spot editing the multi-line additional fields in the request details page, the characters in the fields are not rendered properly.SD-102730 : While selecting approvers in service requests, the approver email ID and department are not listed in the Select Approvers drop-down.SD-102713 : When an approver in the service template with multi-level approvals is removed from application, the subsequent approval levels are not shown in the Workflow tab.SD-102645 : Service requests that are yet to be sent for approval to a user is listed under Request Pending My Approval filter for that user.SD-102643 : While configuring $ in custom triggers and sending notifications, the resource cost is doubled in the email notification.SD-102585 : While updating the template of a request, the requester's asset details are populated if the On Behalf Of User does not have assets associated with them.SD-102518 : In some cases, backup technician is assigned for past dates even if the original technician leave is completed.SD-102513 : When a form rule is configured to set a value to the Category field upon editing requests, the fields Subcategory and Item are erroneously getting reset even if the Category field has the same value as configured in the rule.SD-102326 : Task form rules are not copied when a request template is copied from another template in which tasks were deleted.SD-102325 : In request details page, hovering over the transition info does not display the associated request life cycle.SD-101558 : Unable to add file attachments if the file name exceeds 100 characters.SD-102097 : If a custom on hold status is created and requests are configured to pause timer during approval and move to Onhold status under Advanced Portal Settings, the status of a request pending approval is updated with the custom on hold status. Line breaks are not retained in description and resolution fields.While sending emails from the application to add or update request fields via Email-Command, new line character (\n) is added to additional field names and values when the character limit set by the mail client is exceeded.SD-102287 : When a requester creates a request on behalf of another user, the Reporting To option in the Select Approvers field reflects the requester's Reporting To user.
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